Disclaimer
Complaints / Plaintes
Personal Information and Privacy
Disclaimer
General Comments
Corton Capital Inc. (“Corton”) is registered with the Ontario Securities Commission (“OSC”) as an Exempt Market Dealer, Portfolio Manager, and Investment Fund Manager.
Readers of information contained on the website are expressly cautioned to seek the advice of a registered Dealing Representative or other professional advisors, as applicable, regarding the appropriateness of investing in any securities or any investment strategies, including those referenced on the website. Please review the most recent offering memorandum of any investment product referenced on the website for a detailed description of objectives and risk factors. It is important for investors to consider the particular risk factors that may affect an investment product and, therefore, the expected returns on any given investment. Individuals who qualify to invest in prospectus exempt products should be aware that all prospectus exempt products involve significant risks and such individuals could lose their entire investment. Corton Capital Inc. does not arrange nor recommend that individuals borrow money to invest in any qualifying funds. The items referenced or contained in this website are for information purposes only and do not constitute an offering memorandum. No securities authority / regulatory body in Ontario has reviewed or in any way passed upon the presentation or the merits of any investments. All information has been obtained from sources believed to be reliable; however, neither the information’s accuracy nor any third party’s expectations can be guaranteed. Past performance is not indicative of future results.
Related Entities
Corton Capital Inc. is a related entity to Corton Global Timber Fund LP, Corton Global Timber Fund II, and Corton Global GP Inc. Other principals of Corton may have direct or indirect interest in the related entities or investments within related funds. Please speak to your Dealing Representative for full disclosure of all related entities and principals.
Forward-Looking Information
Certain statements on this website as they relate to investment products are “forward looking statements”. Any statements that express or involve discussions with respect to predictions, expectations, beliefs, plans, projections, objectives, assumptions or future events or performance (often, but not always, using words or phrases such as “expects”, “does not expect”, “is expected”, “anticipates”, “does not anticipate”, “plans”, “estimates”, “believes”, “does not believe” or “intends”, or stating that certain actions, events or results “may”, “could”, “would”, “might” or “will” be taken, occur or achieved) are not statements of historical fact and may be forward-looking statements.
Forward-looking statements are based on expectations, estimates and projections at the time the statements are made that involve several risks and uncertainties which would cause actual results or events to differ materially from those presently anticipated.
These statements reflect management’s current beliefs with respect to future events and are based on information currently available to management. Forward-looking statements involve significant known and unknown risks, uncertainties and assumptions. Many factors could cause an investment’s actual results, performance or achievements to be materially different from any future results, performance or achievements that may be expressed or implied by such forward-looking statements. Should one or more of these risks or uncertainties materialize, or should assumptions underlying the forward-looking statements prove incorrect, actual results, performance or achievements could vary materially from those expressed or implied by the forward-looking statements contained on this website. Such risks include, but are not limited to: risks relating to the business; acquisitions; income and revenue support; appraisals; competition; obtaining additional financing; covenants of financing agreements; cash flow and debt servicing; degree of leverage; dependence on executives and other personnel; liability and insurance; litigation risk; geographic concentration; government regulation; change in applicable law; financial forecast; historical financial information and pro forma financial information; management contracts; labour intensity; labour unions; capital intensity of the industry; maintenance of assets; taxes; as well as risks relating to the commercial condominium real estate industry, including real property ownership risks; liquidity of real estate investments; fixed costs; interest rate risk; the condition and nature of financial markets; damage from fire or other calamities; environmental liabilities; and also risks relating to an offering of Trust units, including a lack of a public market for the Trust units, the restriction on transferring the Trust units. These factors should be considered carefully, and readers should not place undue reliance on the forward-looking statements. Although the forward-looking statements contained in this Presentation are based upon what the Trustees believe to be reasonable assumptions, the Trustees cannot assure readers that actual results, performance or achievements will be consistent with these forward-looking statements. Such assumptions include, but are not limited to, the Trust’s future growth potential, results of operations, future prospects and opportunities, the demographic and industry trends remaining unchanged, a stable workforce, future levels of indebtedness and current economic conditions remaining unchanged. The forward- looking statements contained in this Presentation are expressly qualified in their entirety by this cautionary statement. These forward-looking statements are made as of the date of this Presentation and neither the Trustees nor any other party involved in an offering of Trust units intends to, or assumes any obligation to, update or revise these forward-looking statements to reflect new information, events, results or circumstances or otherwise after the date on which such statement is made as to reflect the occurrence of unanticipated events, except as required by law.
Statutory Rights of Action for Purchasers
Information contained on the website is not and is not intended by Corton to be an “offering memorandum” within the meaning of the applicable provincial securities legislation in which investment units may be distributed. If, notwithstanding the foregoing, a court or tribunal applying such legislation determines that information on this website constitutes an “offering memorandum” within the meaning of such legislation, purchasers of investment units that have viewed this website will be, upon acceptance by the Manager on behalf of any referenced investment fund, granted certain statutory rights of action for damages or rescission if this website contains a misrepresentation (as defined in applicable provincial securities legislation). For more information on your rights, you are encouraged to review this disclosure and are advised to consult independent legal counsel.
Please review this information and speak with a Corton Capital Inc. registered Dealing Representative to answer any questions that you may have.
Corton Capital Inc.
Complaints / Plaintes
English
We are committed to providing the highest level of service to you. If you have a complaint or a problem, we welcome the chance to resolve it as soon as possible. Corton Capital Inc. (“Corton Capital”) undertakes to look into your complaint in an objective manner, taking your interests into account.
You may send any complaints to Corton Capital’s Complaints Officer, below, as well as obtain information regarding the processing of your complaint.
Corton Capital Inc.
Attn: Scott Eicher
21 Summer Breeze Drive
Carrying Place, ON K0K 1L0
Telephone: 647-362-7861
Email: scott@cortoncapital.ca
It is best to make your complaint in writing, if possible, with the main points in the order that they occurred, the account involved, who you dealt with, key dates and the circumstances surrounding the issue. It is also helpful to state the outcome you are seeking, such as an apology or getting your account corrected. You have the right to obtain Corton Capital’s staff’s assistance with making your complaint.
If you live in Québec, you may make a complaint directly to Corton Capital, as described above, or you may submit your complaint through the Authorité Des Marchés Financiers by using this link https://lautorite.qc.ca/fileadmin/lautorite/formulaires/grand-public/GP-plainte_formulaire-plainte-an.pdf.
Corton Capital will acknowledge receipt of a complaint formally within five business days of its receipt. As soon as possible and within 90 days of receiving a complaint for complainants not residing in Québec, Corton Capital will provide a written final response detailing the results of its investigation, either how we will remedy the situation or not, and an explanation of our position and decision.
Québec Residents - Corton Capital will provide its final response to you within 60 days.
If you are not satisfied with our decision and you reside outside Québec, you may seek independent dispute resolution services from the Ombudsman for Banking Services (“OBSI”) free of charge to you and at our expense, by email at ombudsman@obsi.ca, by phone at 1-888-451-4519 or by fax at 1-888-422-2865.
OBSI’s recommendations are not binding on you or Corton Capital. OBSI can recommend compensation of up to $350,000. If you agree to their recommendation, you must agree to that limit. OBSI services are available within 6 years from the time you first knew, or ought to have known, about an event causing the complaint.
You may only file with OBSI following the expiry of 90 days from the time the complaint was first raised with Corton Capital directly and within 180 days following Corton Capital’s response to your complaint. If you want to recover more than $350,000, you may wish to consider alternatives to resolve your complaint. You have the option to use your own resolution service at your own expense.
Français
Nous nous engageons à vous offrir un service de la plus haute qualité. Si vous avez une plainte ou un problème, nous vous encourageons à nous en faire part afin que nous puissions le résoudre le plus rapidement possible. Corton Capital Inc. (Corton Capital) s’engage à examiner votre plainte de manière objective, dans le respect de vos intérêts.
Vous pouvez faire parvenir toute plainte à l’agent responsable des plaintes de Corton Capital, dont les coordonnées figurent ci-dessous. Vous pouvez également obtenir des renseignements sur le traitement de votre plainte.
Corton Capital Inc.
À l’attention de : Scott Eicher
21 Summer Breeze Drive
Carrying Place, ON K0K 1L0
Téléphone : 647-362-7861
Courriel : scott@cortoncapital.ca
Nous vous recommandons de soumettre votre plainte par écrit, dans la mesure du possible, en indiquant clairement les principaux éléments dans l’ordre chronologique, le compte visé, les personnes avec qui vous avez communiqué, les dates importantes et les circonstances entourant l’incident. Il est aussi utile d’indiquer le résultat souhaité, comme une excuse ou une correction à votre compte. Vous avez le droit de demander l’aide du personnel de Corton Capital pour formuler votre plainte.
Si vous résidez au Québec, vous pouvez transmettre votre plainte directement à Corton Capital, comme indiqué ci-dessus, ou par l’intermédiaire de l’Autorité des marchés financiers (AMF) en remplissant le formulaire suivant : Formulaire de plainte de l’AMF (PDF)
Corton Capital accusera réception de votre plainte dans les cinq jours ouvrables suivant sa réception. Pour les clients hors Québec, Corton Capital vous transmettra une réponse finale écrite dans un délai de 90 jours, présentant les résultats de son enquête, les mesures correctives proposées ou les raisons pour lesquelles aucune mesure ne sera prise, accompagnées d’une explication de notre position.
Résidents du Québec – Corton Capital vous fera parvenir sa réponse finale dans un délai de 60 jours.
Si vous n’êtes pas satisfait de notre décision et que vous n’habitez pas au Québec, vous pouvez recourir gratuitement et à nos frais aux services indépendants de règlement des différends offerts par l’Ombudsman des services bancaires et d’investissement (OSBI), par courriel à ombudsman@obsi.ca, par téléphone au 1 888 451-4519 ou par télécopieur au 1 888 422-2865.
Les recommandations de l’OSBI ne sont pas contraignantes pour vous ni pour Corton Capital. L’OSBI peut recommander une indemnisation allant jusqu’à 350 000 $. Si vous acceptez la recommandation, vous devez accepter cette limite. Vous pouvez faire appel à l’OSBI dans un délai de six ans à compter du moment où vous avez eu connaissance (ou auriez raisonnablement dû avoir connaissance) de l’événement à l’origine de la plainte.
Vous pouvez soumettre votre dossier à l’OSBI seulement après 90 jours suivant la soumission initiale de votre plainte à Corton Capital, et dans un délai de 180 jours après réception de notre réponse finale. Si vous souhaitez obtenir une indemnisation supérieure à 350000 $, vous devrez envisager d’autres options de règlement. Vous pouvez également faire appel à vos propres services de résolution de conflit à vos frais.
Résidents du Québec – Si vous résidez au Québec et que vous êtes insatisfait du traitement de votre plainte, vous pouvez demander à ce que Corton Capital transmette votre dossier à l’Autorité des marchés financiers pour examen et médiation éventuelle. L’AMF pourra agir à titre de médiateur si elle le juge approprié.
Dans toutes les provinces, vous avez également la possibilité d’intenter une action en justice. Veuillez noter qu’il existe des délais de prescription pour ce faire, qui varient selon les provinces.
Personal Information and Privacy
Confidentiality of Client Information
Corton earns your trust by adhering to privacy principles in protecting your personal information. The term “personal information” refers to information that specifically identifies you as an individual and is provided to or collected by us. It includes, for example, your name and address, age and gender, personal information records, identification numbers such as your social insurance number, and your employment information.
Collection and Use of Personal Information
Corton is required under securities legislation and anti-money laundering legislation to collect information to verify the identity and reputation of clients. Corton is also required under securities legislation to make a determination to ensure a proposed investment is suitable for you. To assess the suitability of proposed investments, Corton will obtain information relating to your investment objectives, risk tolerance, investment knowledge, financial situation and personal circumstances. In providing services to clients, Corton may be required to use and share personal information with its employees, third party service providers and other financial institutions. When you open an account with us, you authorize us to collect this information during the course of our relationship. Personal information collected by Corton will be held at the head office of the Firm located at 21 Summer Breeze Drive, Carrying Place, Ontario, K0K 1L0.
Sharing Personal Information
Corton will not use or disclose personal information for purposes other than those for which it was collected except with the consent of the client or as required by law. Personal information will be retained only as long as necessary for these purposes or required by law. Corton will ensure that third party service providers requiring the use of personal information have appropriate security procedures and controls to protect the personal information of Corton’s clients.
Updating and Accessing Your Personal Information
With some limited exceptions, you have rights to access and update personal information held by Corton about you. You may inquire about any personal information Corton may have about you, by contacting our Chief Compliance Officer at the address below. You must include your full name, address and telephone number and a copy of an identity document (such as an ID card or passport). This allows Corton to verify your identity and whether the Firm has any personal information regarding you. Corton will contact you if the Firm needs additional information to make that determination. You may request Corton to correct, cancel, and stop processing personal information that Corton holds about you. If Corton agrees the personal information is incorrect, or the processing should be
stopped, Corton will correct the personal information or stop the processing. If Corton does not agree the personal information is incorrect; Corton will inform you it does not agree. The Firm will record that you consider personal information to be incorrect in the relevant file.
For further information contact Corton Capital Inc. at info@CortonCapital.ca